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Why Business at the Speed of Paper is a Big Mistake

Document Management

Paper is a wonderful thing. Paper—in its many historical forms like scrolls, books, and pamphlets—has allowed us to record history and start movements. Without paper, we wouldn't have lineage accounts, many books, and a significant portion of history.

Your Secret Customer Service Weapon

Document Management, Improving Customer Service

Good customer service is worth investing in. It's an investment that may seem to return only intangible benefits at first, but will pay very real, hard cash dividends over many years.

Recent research found that U.S. companies with poor customer service lose an astounding $41 billion every year. Are you one of these companies? If you're not sure, it may be time to start investing in document management.

A Brief Guide to Multifunction Printers

Multifunction Printer

Hunting for a new Multifunction Printer can be a time-consuming task. After all, there are many more options available besides which functions (copier, fax, printer, scanner) you need the device to perform. To help you find the best MFP for you, this guide offers a few of the key features for the print, scan and copy functions that you should consider before you commit.

Paperless=Document Management

Document Management

The paperless office is the office of the future. More and more companies are electing to go all or mostly paperless, saving time, money, and space, as well as implementing more eco-friendly practices. Document Management is the next logical step for offices going paperless.

Here are just a few of the benefits of document management services.

What is Document Management?

Document Management

More and more offices are taking advantage of the latest in technology and keeping documents in electronic form. This process saves time, money, and storage space and is a great way to implement greener practices. But when electronic documents multiply, managing them can be a bit tricky. That's where document management comes in.

Selecting the Right Office Furniture

Office Furniture

If you aren't shopping for desks, you might not realize that the selections available can be a little overwhelming. Best Office Systems can help you find just what you need. However, when it does come time for a new workspace, having an idea of the specifics that you need will help make your shopping experience better. Here are some things to consider when you begin hunting for a new desk.

How Digital Laser Printing Works

Multifunction Printer, Digital Printing Press

Have you ever wondered how your multifunction printer works? How does your image or document get from your computer screen to your printer, and then to a physical paper copy? It's a complex process, but all told it only takes a matter of seconds when everything is working as it should. Here's a jargon-free, simplified explanation to give you a picture of the process.

How Digital Printing Works

Toner-based digital printing is a fascinating process. Boiled down and simplified, it consists of five basic steps.

How Important is Online Customer Service?

Document Management, Document Storage

Have you noticed a lack of return customers in your e-commerce business? The missing component may be your online customer service.

Customer service in a brick-and-mortar storefront can seem obvious and easy to accomplish; "Welcome" cheerily shouted at the entrance and "Can I help you find anything?" asked frequently. But in an online store, being available for your customers can be more work. For e-commerce, good customer service is vital to success, even more so than for a traditional storefront business.

How to Choose the Right Printer

Multifunctional Printer

Printer technology has improved by leaps and bounds in the past few years, making high-quality, high-tech models available at affordable prices. It wasn't that long ago that consumers had only a few options to choose from in the printer category; now the options can seem overwhelming.

Bring Nature into the Office for a Happier Workplace

Document Management, Office Plants

Do you recognize the word biophilia? If not, you probably recognize its definition: a natural human affinity for and love of nature. Even the most urban-bound of us find pleasure in the beauty and calm of green, living things, evidenced by our shared enjoyment of parks, forests, and gardens.

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